OFF WE GO
Support
Last updated: 21 August 2026
Restore Premium
Open the Parents area, then choose “Restore purchases”. Check that the device uses the same Apple Account as the one that made the purchase.
Reset the app
In the Parents area, “Reset data” deletes local routines and photos. It does not delete the App Store purchase, which can be restored.
Contact us
Write to thomas@tallium.fr with your device model, your iOS version and the steps that led to the problem.
Please do not send any photo or personal information about a child.